Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Internet Explorer 9 will not let me download firefox, What do I do?

  • 3 uphendule
  • 20 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu dewbieman2001

dewbieman2001
dewbieman2001
more options

Everytime I try and download firefox, it says that the file contains a virus, a deletes it before I can download it.

Everytime I try and download firefox, it says that the file contains a virus, a deletes it before I can download it.

All Replies (3)

Xircal
Xircal
more options

Do you have an older version of Firefox installed already? If so, go to Help | Check For Updates and update it that way.

If you do have an older version installed, go to Tools | Add-ons | Extensions and see if you can see Ask Toolbar in there. If so, remove it.

If you don't have Firefox installed at all, try and download it from here: http://www.mozilla.com/

If it still doesn't work, download Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to check for malware.

the-edmeister
the-edmeister
  • Moderator
more options

Temporarily disable your anti-virus application for only as long as it takes you to download Firefox.

dewbieman2001
dewbieman2001 Umnikazi wombuzo
more options

I'm not sure how to disable the application.