Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes when I copy or paste Asian characters

  • 8 uphendule
  • 28 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Xircal

more options

Recently, I noticed that when I tried to paste Asian characters (Japanese or Chinese, I don't speak Korean so I haven't tried it) that it would freeze Firefox and I would have to forcefully end the process.

I thought perhaps it was because I recently (within the last few days) updated to Firefox 4.0, so I uninstalled it, and reinstalled the last one I had an installer for (3.5.1). That didn't solve the problem either, and now I'm noticing that I cannot copy Asian characters from within Firefox either. Not only does it crash the program itself, but the data never actually gets entered into the clipboard!

Recently, I noticed that when I tried to paste Asian characters (Japanese or Chinese, I don't speak Korean so I haven't tried it) that it would freeze Firefox and I would have to forcefully end the process. I thought perhaps it was because I recently (within the last few days) updated to Firefox 4.0, so I uninstalled it, and reinstalled the last one I had an installer for (3.5.1). That didn't solve the problem either, and now I'm noticing that I cannot copy Asian characters from within Firefox either. Not only does it crash the program itself, but the data never actually gets entered into the clipboard!

All Replies (8)

more options

Well, first of all, you should upgrade to v3.6.16 by going to Help | Check For Updates. The version you're running exposes your system to attack by many exploits which are prevalent on the Web. You can also download a copy for later use from here: Download Firefox v3.6.16

Another danger lies in your plugins. Go to the Plugin Check page and update those which are recommended.

As regards your problem, I looked at a few sites and this one: Chinese Fonts in Windows 7 states that Microsoft only intends Win 7 to display Asian fonts, not use them. There are however instructions of what to do to actually achieve the latter goal. Perhaps it'll be of some use to you.

P.S. Sorry it took so long to answer your question.

more options

Well, I tried it and it fixed the problem I have with -copying- Japanese text, but I still cannot paste it without FF freezing up on me. T_T

more options

Can you give me the link to the page you copy from?

more options

It doesn't matter where I copy it from. I can copy from an external program, like a word processor, and it still freezes when I go to paste it into Firefox.

For example, try copying this (if you can see at is Japanese rather than scrambled characters, that is...): これは特別な言葉じゃない。

more options

Try changing the character encoding to Japanese before you paste.

more options

That actually fixes it. But my browser is set to auto-detect Japanese encoding, and is automatically set to Unicode (which includes Japanese characters) by default. Why would it work in Shift-JIS and not in Unicode?

more options

Huh. Nevermind. It's working in Unicode now, too. I don't get it. >_>;

more options

Glad to hear it's working anyway.

Could you please click the "Helpful" button which will mark the thread as "Solved"?