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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot add attachments in Blackboard since updating Firefox. The messages says unable to update cache.

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When trying to add attachments in blackboard, the Java box that previously popped up has been replaced by a box that says "unable to update cache". Now the "my computer" icon that I previously used to search for documents to attach will not appear. I recently update firefox and this problem began after that.

When trying to add attachments in blackboard, the Java box that previously popped up has been replaced by a box that says "unable to update cache". Now the "my computer" icon that I previously used to search for documents to attach will not appear. I recently update firefox and this problem began after that.

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There's a problem with Java in 3.6.14 - 3.6.15 was just released to fix it.

You can use Help > Check for Updates to trigger an update to Firefox 3.6.15.