Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I try to reply to hotmail and it crashes. I restore the session and it immediately crashes and continues to do so. what can I do to fix this? Thanks

  • 1 baphendule
  • 21 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu craigphoto

more options

I have a Mac with Snow Leopard. I open FF and go to Hotmail. I try and reply and it goes to reply page and then crashes. The alert shows up to start new session or restore. I try both and it opens and 15 secs later it crashes again. what can I do to fix it. I have gotten the alert about Java scripts not enabled. Thanks

I have a Mac with Snow Leopard. I open FF and go to Hotmail. I try and reply and it goes to reply page and then crashes. The alert shows up to start new session or restore. I try both and it opens and 15 secs later it crashes again. what can I do to fix it. I have gotten the alert about Java scripts not enabled. Thanks

All Replies (1)

more options

I am on a Mac using Snow Leopard 10.6.7 and I had the same problem, but it was also indicating that Silverlight was crashing. So I searched for Silverlight using Spotlight and trashed all the Silverlight files. That seems fix the problem so far.