Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't download Sync: popup says I am using Firefox 3.0.7, whereas I clearly have 3.6.1

  • 3 uphendule
  • 10 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu Shawn

more options

At the bottom of the About Firefox version 3.6.1 box is the following:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Ant.com Toolbar 2.0 Firefox/3.0.7,

At the bottom of the About Firefox version 3.6.1 box is the following: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Ant.com Toolbar 2.0 Firefox/3.0.7,

Isisombululo esikhethiwe

Your User agent is wrong

1. In the Firefox Location Bar, Where you enter the address of web pages, enter about:config

2. A This might void your warranty warning may appear. Click I'll be careful, I promise!

3. In the Filter text box, enter general.usergent

4. For each of those bold general.useragent preferences, right- click them and choose reset

After Check for Updates by going to Help < Check for Updates

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

Your User agent is wrong

1. In the Firefox Location Bar, Where you enter the address of web pages, enter about:config

2. A This might void your warranty warning may appear. Click I'll be careful, I promise!

3. In the Filter text box, enter general.usergent

4. For each of those bold general.useragent preferences, right- click them and choose reset

After Check for Updates by going to Help < Check for Updates

more options

Wow! Immediately worked!

Many thanks.

more options

No problem.