Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Every site, including this one, tells me I am using Firefox 2, but I am using Firefox 3.6.8 according to the Help button.

  • 1 baphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

more options

Running Windows XP SP 3, Every site, including this one, tells me I am using Firefox 2, but I am using Firefox 3.6.8 according to the Help button. I have re-installed and restarted several times to no effect.

This happened

Every time Firefox opened

== I upgraded.

All Replies (1)

more options

See Find what version of Firefox you are using and Web sites or add-ons incorrectly report incompatible browser See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.