Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My account dissagree the master password of my account

  • 1 baphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu david

virlau
virlau
more options

I think there is a need of person with authority to clean the error in my account.

I think there is a need of person with authority to clean the error in my account.

All Replies (1)

david
david
  • Top 10 Contributor
more options

There is no trapdoor feature for a person with authority to reset the Primary password. To restore access to the accounts, choose Tools -> Developer Tools > Error Console, paste the expression: 

    openDialog("chrome://pippki/content/resetpassword.xul")  and press the Evaluate button. That will open a dialog asking you if you want to reset your password. If Evaluate is not seen, press enter key.

http://kb.mozillazine.org/Master_password

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.