Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot Copy Text from Thunderbird 115.9.0 (64-bit)

  • 4 uphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Matt

gil-ffx
gil-ffx
more options

I am using Thunderbird 115.9.0 (64-bit) on Windows 11.

I am finding that I cannot copy text out of a Thunderbird window (e.g., an incoming message or a message-composition pane).

If I select text and "copy" (e.g., by context menu with right click or Edit-Copy ordinary menu), my clipboard is cleared.

If my clipboard is not clear (text copied from another application), I can paste that into a Thunderbird message-composition pane. But if I then select that same text in the Thunderbird window and then do "copy" (above), the clipboard is cleared. Pasting (into a Thunderbird window or something else, like Notepad) pastes nothing.

I have noticed this problem only in the last week or so.

I am using Thunderbird 115.9.0 (64-bit) on Windows 11. I am finding that I cannot copy text out of a Thunderbird window (e.g., an incoming message or a message-composition pane). If I select text and "copy" (e.g., by context menu with right click or Edit-Copy ordinary menu), my clipboard is cleared. If my clipboard is not clear (text copied from another application), I can paste that into a Thunderbird message-composition pane. But if I then select that same text in the Thunderbird window and then do "copy" (above), the clipboard is cleared. Pasting (into a Thunderbird window or something else, like Notepad) pastes nothing. I have noticed this problem only in the last week or so.

All Replies (4)

david
david
  • Top 10 Contributor
more options

I cannot duplicate that. I highlight and copy from incoming message, then open a new write window and select edit>paste and the content is entered as anticipated.

Helpful?

gil-ffx
gil-ffx Umnikazi wombuzo
more options

Thank you.

I tried pasting into a new write window, and that worked.

In fact, the problem seems to have gone away now.

I will continue to monitor it to see if it has gone away permanently or is somehow intermittent.

Helpful?

gil-ffx
gil-ffx Umnikazi wombuzo
more options

I continue to have this problem from time to time.

It occurred yesterday, but it went away (I think that I quit/restarted TB).

It has happened again today, and quit/restart has not helped.

Viewing message source and copying from there does not work either.

Can anyone recommend anything diagnostic that I can do when the problem occurs to try to figure out what might have happened?

Helpful?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

For diagnostic purposed try the following. That will eliminate Thunderbird's addons, as well as some other Thunderbird "features" and the operating systems non safe mode processes in turn

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.