Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Support.mozilla.com JS Assets Blocked

  • 1 baphendule
  • 0 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

raulcuza
raulcuza
more options

The https://support.mozilla.org/ site uses `assets-prod.sumo.prod.web services.mozgcp.net` for delivering JS assets. These are blocked by my proxy because the host is categorized as “we analytics”. Looking at the PTR record for the host returns gives `139.220.110.34.bc.googleusercontent.com` which my proxy blocks.

Also the site seems to use Google Analytics directly.

Please consider getting your JS from the same host used by www.mozilla.org so I can more easily view support articles.

Thank you for your work and making such a great project.

Raúl

The https://support.mozilla.org/ site uses `assets-prod.sumo.prod.web services.mozgcp.net` for delivering JS assets. These are blocked by my proxy because the host is categorized as “we analytics”. Looking at the PTR record for the host returns gives `139.220.110.34.bc.googleusercontent.com` which my proxy blocks. Also the site seems to use Google Analytics directly. Please consider getting your JS from the same host used by www.mozilla.org so I can more easily view support articles. Thank you for your work and making such a great project. Raúl

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This is merely about Mozilla renting server storage on Google Cloud servers (mozgcp.net; Google Cloud Platform), previously this storage was rented on Amazon servers (mozaws.net;EC2:Amazon_Elastic_Compute_Cloud) but has been moved to Google servers. It is quite normal that a website rents storage space on a cloud servers as this guarantees fast access all around the globe.