Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

updates on MacOS High Sierra

  • 2 uphendule
  • 0 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Jekillen

more options

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it?

There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it? There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

All Replies (2)

more options

Firefox would normally have moved you to the esr update channel and serve you a 115 ESR version with distribution ID: mozilla-mac-eol-esr115 shown on the "Help -> More Troubleshooting Information" (about:support) page. You appear to be running a regular 115.0.3 release and didn't get moved to the ESR update channel for some reason.

What update notices do you get ?

Can you attach a screenshot?

What version do you get offered if you go to this page?

more options

Here are screen shots of various components: "About Firefox" web site page at https://www.mozilla.org/en-US/firefox/all/ web site page at https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr Notice of Update