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firefox crashing phone app

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  • 1 inale nkinga
  • 32 views
  • Igcine ukuphendulwa ngu matko.lysy

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while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.

using motorola e7 plus, android 10

tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox

tried downloading using google chrome, all work normally.

it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.

while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally. using motorola e7 plus, android 10 tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox tried downloading using google chrome, all work normally. it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.
Ama-screenshot ananyekiwe

Okulungisiwe ngu matko.lysy

All Replies (2)

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Hi

Please can you check for updates to all your apps from the Google Play store.

Helpful?

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all apps updated, did not help

Helpful?

Buza umbuzo

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