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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird 115 No accounts show. On opening thunderbird it takes me straight to create new email accounts

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  • Igcine ukuphendulwa ngu jp130194

jp130194
jp130194
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Good Morning

I have been using thunderbird "for ever", just recently I open thunderbird only to find my email accounts have gone missing and I have to re-enter them all. All fine for a couple of days then same thing happens. This issue has occured for the past couple of weeks and even goung to the latest update "supernova 115.2.2 (64-bit) presents the same problem. Today same thing again all accounts gone asking me to setup email accounts?????

PLEASE COULD YOU HELP?

Thank You,

John

Good Morning I have been using thunderbird "for ever", just recently I open thunderbird only to find my email accounts have gone missing and I have to re-enter them all. All fine for a couple of days then same thing happens. This issue has occured for the past couple of weeks and even goung to the latest update "supernova 115.2.2 (64-bit) presents the same problem. Today same thing again all accounts gone asking me to setup email accounts????? PLEASE COULD YOU HELP? Thank You, John

Okulungisiwe ngu Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
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Do all the accounts show in tools > account settings?

jp130194
jp130194 Umnikazi wombuzo
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Hi Wayne. No accounts show. On opening thunderbird it takes me straight to create your new email accounts so I have to re-enter all my details..... What I did yesterday is uninstall thunderbird, remove any remnants of thunderbird directories/files and install a fresh(virgin) installation "supernova 115.2.2 (64-bit)".. I've then re-entered all my email accounts.. Today (18/09/23) I checked the pref.js file by confirming the byte count which was as it was yesterday post the re-entering of email accounts. I opened up thunderbird and everything was there..... time will tell will update in a few days.. thanks for your input.