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unable to sign into Xbox gamepass app with Firefox as default

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  • Igcine ukuphendulwa ngu 怜司

drag0micr0
drag0micr0
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I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get most of the way through but then it endlessly loads and eventually fails. I have this issue with other apps where I have to login with the popup browser window. Using other browsers like chrome have no problem. This is on my Samsung zflip 5. Is this normal for Samsung? I only just switched from a Pixel.

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get most of the way through but then it endlessly loads and eventually fails. I have this issue with other apps where I have to login with the popup browser window. Using other browsers like chrome have no problem. This is on my Samsung zflip 5. Is this normal for Samsung? I only just switched from a Pixel.

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怜司
怜司
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Hello! Based on your question, I know that you have a problem with the login page. According to your description, you seem to have encountered a dead loop of loading on the login page. This may be a problem with page loading. Please restart the application to log in again or ask for website support. Or you can try to record a screen or screenshot to provide more information to confirm the problem you are experiencing. You can visit https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem to find out how to create screenshot. You can also visit https://support.mozilla.org/en-US/search/? Q=page+load&product=mobile&page=2 to see if there is an article that is helpful to your problem. This article has been translated from Chinese to English. Please understand if there are any translation errors.