Very frequently FireFox creshes my computer particularly running scripts or on the cloud
Activity - I decided to add the AdBlocker Ultimate Extension to my FireFox. addons://email@example.com During or after download it started to dispay a web page. FFox and my entire machine became VERY slow, and the message "TLS handshake with Google.apps" was displayed bottom let of the FFox Window. AFTER MUCH time, a "donate" page was displaed with various buttons and payment options. May be for a moment my Linux machine speeded up before going VERY SLOW,,, eventually a window poped up saying@ script "Chrome://browser/content/tabbrowser.js.5262" - do you wish to stop or continue,,, Despite clicking "Stop" lots of time, - which was difficult as mouse arrow movement was slow due to machine being slow / dead. EVENTUALLY - despite waiting long time for the Java Script to complete, I had to power off the m-c & restart. ... It is VERY FAR from good that Through any web page - that FFox can crash my machine... IMHO - TOTALLY DANGEROUS, and far from good. I have found this a very frequent problem, with FireFox crashing my Linux M-C Some web sites are better than others. Or rather some website will very quickly kill my Linux MC.
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
I'm sorry to hear that you are experiencing frequent crashes with Firefox on your Linux machine. As a Firefox Support Forum volunteer, I'll do my best to assist you in resolving this issue.
Based on the information you provided, it seems that the crashes occur when running scripts or when using cloud services. Additionally, you mentioned encountering performance issues after downloading the AdBlocker Ultimate extension, which led to a slow response and a TLS handshake error message.
To troubleshoot and address this problem, please try the following steps:
Disable or remove the AdBlocker Ultimate extension: Since you experienced performance issues after installing this extension, it's worth trying to disable or remove it to see if it resolves the crashes. You can do this by going to the Firefox menu, selecting "Add-ons," finding AdBlocker Ultimate, and clicking the disable or remove option.
Clear your Firefox cache: Sometimes, a full cache can cause performance issues and crashes. Go to the Firefox menu, select "Preferences" or "Options," navigate to the "Privacy & Security" section, scroll down to the "Cookies and Site Data" section, and click on the "Clear Data" button. Make sure to select both the "Cached Web Content" and "Cookies and Site Data" options and then click "Clear."
Reset Firefox settings: If the above steps do not resolve the issue, you can try resetting Firefox to its default settings. This will remove your customizations and extensions but may help in resolving the crashes. To reset Firefox, go to the Firefox menu, select "Help," and choose "Troubleshooting Information." In the new tab that opens, click on the "Refresh Firefox" button.
Check for system updates: Ensure that your Linux machine is up to date with the latest system updates, including security patches and driver updates. Outdated software or drivers can sometimes cause compatibility issues.
If the issue persists after trying these steps, please provide more details about the specific websites or scenarios where the crashes occur. Additionally, let us know if you have any other extensions installed that might be conflicting with Firefox.
Remember, it's important to keep Firefox and your operating system updated to the latest versions to benefit from bug fixes and improvements.
Thank you for your contribution to the Firefox Support Forum, and I hope this information helps you in resolving the crashing issue. Feel free to reach out if you have any further questions or need additional assistance.
Best regards, Suram Firefox Support Forum Volunteer