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Thunderbird E-mail

Marilyn
Marilyn
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I had a large number of e-mails in two separate accounts and all of a sudden, they were gone and I had only a few from today. What happened? I need them for records and such.

I had a large number of e-mails in two separate accounts and all of a sudden, they were gone and I had only a few from today. What happened? I need them for records and such.

All Replies (1)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi Marilyn

Sorry to hear about your issues with your email being suddenly gone from 2 separate accounts

Please try Thunderbird Troubleshoot Mode: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If that fixes the issue please let us know!

If it doesn't:

Please provide the following troubleshooting details to help us help you: Please let us know what version of Thunderbird you are using, your operating system e.g. Windows 11 and your email provider i.e. it sounds like you have 2 accounts, what providers are they on?, what 3rd party software like add-ons, anti-virus or firewalls you are using?

Cheers! ...Roland