Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Enhanced Site Tracking is off but Firefox is deleting sessions between screens

  • 2 uphendule
  • 0 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu breadwild

more options

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine. Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Isisombululo esikhethiwe

I entered the subdomain as well as the top domain and problem went away.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

The web application has nothing to do with Firefox and I am the developer. I'm saying that something in my privacy settings is not correct because Firefox is deleting the session.

The other browsers mentioned are fine.

more options

Isisombululo Esikhethiwe

I entered the subdomain as well as the top domain and problem went away.