Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I recover my password and no backup found

  • 2 uphendule
  • 0 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

more options

I recover my password and no packup found what can i do i need it helpppppoop meeeee please

I recover my password and no packup found what can i do i need it helpppppoop meeeee please

All Replies (2)

more options

What OS? What version of Firefox? Lets start from the beginning and provide much more information please.

more options

Is this a problem with connecting to Sync to restore your previous personal data ?

Note that resetting the password for the Firefox Account will remove all data stored on the Sync server because this password is used to encrypt your data before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.