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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Mozilla does not start but crashes, even after new installation

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu TyDraniu

kornelia.engert
kornelia.engert
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Dear Support-Team, since a few weeks, I cannot start firefox anymore. I already deinstalled and installed a new downloaded version twice. But it keeps crashing, as soon as I click on the browser icon. Does not start at all. Those are the crash ID's: from 31.05.: bp-9b62d284-cfd8-4ec0-8df1-dae7e0220531 from 11.05.: bp-8612c900-a4c9-4334-93b5-f17890220511 from 09.05. bp-0b6e46a9-a0d0-4951-bd62-5f8fe0220509

Any idea what might cause the problem? Thanks for your help in advance, Kornelia

Dear Support-Team, since a few weeks, I cannot start firefox anymore. I already deinstalled and installed a new downloaded version twice. But it keeps crashing, as soon as I click on the browser icon. Does not start at all. Those are the crash ID's: from 31.05.: bp-9b62d284-cfd8-4ec0-8df1-dae7e0220531 from 11.05.: bp-8612c900-a4c9-4334-93b5-f17890220511 from 09.05. bp-0b6e46a9-a0d0-4951-bd62-5f8fe0220509 Any idea what might cause the problem? Thanks for your help in advance, Kornelia

All Replies (1)

TyDraniu
TyDraniu
  • Top 10 Contributor
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I believe it will be fixed in the next version (101), which is going to be released today or tomorrow.

You can also try to download and install this installer.