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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I start Thunderbird it asks me to make a new account and none of my existing accounts are visible.

  • 3 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu Ton

PeterAKNZ
PeterAKNZ
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Hello, this morning I started Thunderbird as usual, and it did not load my emails and check for new ones. It asks me to Set Up an Existing Email Account as if it were a new installation and none of my existing accounts are visible.

I can see what I presume are the most recent in box etc under the profile

C:\Users\Rildon\AppData\Roaming\Thunderbird\Profiles\enbbe6vv.default

but how to make Thunderbird see the account(s) I already have been using ?

I searched the help database but wasn't sure which words to search for.

Thanks for any help

Peter

Hello, this morning I started Thunderbird as usual, and it did not load my emails and check for new ones. It asks me to Set Up an Existing Email Account as if it were a new installation and none of my existing accounts are visible. I can see what I presume are the most recent in box etc under the profile C:\Users\Rildon\AppData\Roaming\Thunderbird\Profiles\enbbe6vv.default but how to make Thunderbird see the account(s) I already have been using ? I searched the help database but wasn't sure which words to search for. Thanks for any help Peter

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Try this https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

PeterAKNZ
PeterAKNZ Umnikazi wombuzo
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Thanks Matt, but it still asks me to make a new account even after setting the profile.

Is there a max size ? I have Imapmail at 59 GB and Mail at 9.96 GB

Thanks

Peter

Ton
Ton
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I have the same problem and need to access my accounts a.s.a.p. Thunderbird has been working fine for years, but now, all of the sudden, all my three email accounts and folders have disappeared and asks "set up your existing email address". From "About Profiles" I have tried to restart with "Add ons" or "Normally", but nothing happens except it keeps asking for a new set-up. I cannot be without my email accounts and I would be most obliged for an answer to resolve this issue. Many thanks