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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox Crashes on open

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

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AdapterDeviceID: 0x0102 AdapterDriverVersion: 9.17.10.4459 AdapterSubsysID: 05891025 AdapterVendorID: 0x8086 AvailablePageFile: 8375844864 AvailablePhysicalMemory: 2657529856 AvailableVirtualMemory: 138531459211264 BlockedDllList: BuildID: 20211119140621 CPUMicrocodeVersion: 0x2f CrashTime: 1642560126 DOMFissionEnabled: 1 DOMIPCEnabled: 1 InstallTime: 1638913971 ModuleSignatureInfo: {"Malwarebytes Corporation":["mbae64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["combase.dll","bcryptPrimitives.dll","msctf.dll","cfgmgr32.dll","twinapi.dll","oleacc.dll","Windows.Globalization.dll","BCP47mrm.dll","icm32.dll","DWrite.dll","Bcp47Langs.dll","directmanipulation.dll","mscms.dll","ColorAdapterClient.dll","textinputframework.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","wininet.dll","winmm.dll","srvcli.dll","wsock32.dll","version.dll","webauthn.dll","urlmon.dll","npmproxy.dll","dbgcore.dll","dbghelp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","dcomp.dll","nlaapi.dll","CoreUIComponents.dll","propsys.dll","CoreMessaging.dll","wtsapi32.dll","WinTypes.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","bcrypt.dll","ucrtbase.dll","KERNELBASE.dll","wintrust.dll","gdi32full.dll","crypt32.dll","msvcp_win.dll","msvcrt.dll","clbcatq.dll","imm32.dll","setupapi.dll","SHCore.dll","psapi.dll","kernel32.dll","gdi32.dll","shlwapi.dll","oleaut32.dll","ole32.dll","user32.dll","nsi.dll","ws2_32.dll","sechost.dll","advapi32.dll","shell32.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: LoadSheetSync failed with error 80520012 loading built-in stylesheet 'chrome://global/skin/scrollbars.css' Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 624 StartupCrash: 1 StartupTime: 1642560126 SystemMemoryUsePercentage: 58 ThreadIdNameMapping: 5092:"IPC I/O Parent",14132:"Timer",10384:"Link Monitor #1",8076:"Socket Thread",3584:"Permission",13980:"BackgroundThreadPool #1",2380:"JS Watchdog",11160:"BGReadURLs",11856:"TaskController #0",9524:"TaskController #1",12436:"TaskController #2",300:"TaskController #3",2608:"VsyncIOThread",7540:"IPC Launch",11108:"WindowsVsyncThread",1364:"Compositor",10136:"ImageIO",3036:"IPDL Background", Throttleable: 1 TotalPageFile: 12784525312 TotalPhysicalMemory: 6342074368 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 11.43142 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 94.0.2

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x0102 AdapterDriverVersion: 9.17.10.4459 AdapterSubsysID: 05891025 AdapterVendorID: 0x8086 AvailablePageFile: 8375844864 AvailablePhysicalMemory: 2657529856 AvailableVirtualMemory: 138531459211264 BlockedDllList: BuildID: 20211119140621 CPUMicrocodeVersion: 0x2f CrashTime: 1642560126 DOMFissionEnabled: 1 DOMIPCEnabled: 1 InstallTime: 1638913971 ModuleSignatureInfo: {"Malwarebytes Corporation":["mbae64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["combase.dll","bcryptPrimitives.dll","msctf.dll","cfgmgr32.dll","twinapi.dll","oleacc.dll","Windows.Globalization.dll","BCP47mrm.dll","icm32.dll","DWrite.dll","Bcp47Langs.dll","directmanipulation.dll","mscms.dll","ColorAdapterClient.dll","textinputframework.dll","winrnr.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","wininet.dll","winmm.dll","srvcli.dll","wsock32.dll","version.dll","webauthn.dll","urlmon.dll","npmproxy.dll","dbgcore.dll","dbghelp.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winnsi.dll","dcomp.dll","nlaapi.dll","CoreUIComponents.dll","propsys.dll","CoreMessaging.dll","wtsapi32.dll","WinTypes.dll","netprofm.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","CRYPTBASE.DLL","wldp.dll","msasn1.dll","devobj.dll","winsta.dll","sspicli.dll","userenv.dll","profapi.dll","win32u.dll","bcrypt.dll","ucrtbase.dll","KERNELBASE.dll","wintrust.dll","gdi32full.dll","crypt32.dll","msvcp_win.dll","msvcrt.dll","clbcatq.dll","imm32.dll","setupapi.dll","SHCore.dll","psapi.dll","kernel32.dll","gdi32.dll","shlwapi.dll","oleaut32.dll","ole32.dll","user32.dll","nsi.dll","ws2_32.dll","sechost.dll","advapi32.dll","shell32.dll","rpcrt4.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: LoadSheetSync failed with error 80520012 loading built-in stylesheet 'chrome://global/skin/scrollbars.css' Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 624 StartupCrash: 1 StartupTime: 1642560126 SystemMemoryUsePercentage: 58 ThreadIdNameMapping: 5092:"IPC I/O Parent",14132:"Timer",10384:"Link Monitor #1",8076:"Socket Thread",3584:"Permission",13980:"BackgroundThreadPool #1",2380:"JS Watchdog",11160:"BGReadURLs",11856:"TaskController #0",9524:"TaskController #1",12436:"TaskController #2",300:"TaskController #3",2608:"VsyncIOThread",7540:"IPC Launch",11108:"WindowsVsyncThread",1364:"Compositor",10136:"ImageIO",3036:"IPDL Background", Throttleable: 1 TotalPageFile: 12784525312 TotalPhysicalMemory: 6342074368 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 11.43142 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 94.0.2 This report also contains technical information about the state of the application when it crashed.

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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also Viewing reports outside of Firefox: