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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

RBC - Problems downloading, now can't even signin! Firefox 94.0.1 (Nov. 2021) Mac

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

Michel.Lukawecki
Michel.Lukawecki
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Hi. Since a few days ago, whenever I tried to download a statement, I would get the error msg "Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit".

Now, I can't even access the login page for RBC!!!

With Safari, I have no problems at all accessing the site or downloading statements!

What's wrong???

Thanks.

Hi. Since a few days ago, whenever I tried to download a statement, I would get the error msg "Bad Request - Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit". Now, I can't even access the login page for RBC!!! With Safari, I have no problems at all accessing the site or downloading statements! What's wrong??? Thanks.
Ama-screenshot ananyekiwe

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}