I did enter the old password, and it worked for ppmaslow@runbox.com, but not for pdmaslow@runbox.com nor for ppmaslow@runbox.com_2 I'm pleased that it worked for the first email. thank you.

Yes, it works. The other two files are slower. I'll check again and get back to you. It seems like the files only accepted the old password from 7/13/20. Thank you so much.

I was able to send on all three files, but one of files did not record a sent message. Can you help with that?

Sure. Right-click the account that is not saving sent messages, select Settings. In the Account Settings tab that opens, go to the Copies & Folders section immediately underneath the affected account. Make sure the first option labelled When sending messages, automatically: is ticked and choose which folder you want it to save sent messages.

I checked all three files and the copies were to be sent to the sent folder. They were marked automatically, but still the one folder did not show it. Also, two of the files did not send my reply to you. What a complication.

The address that is sending email notifications to you whenever someone replies to your posts here cannot be replied to directly. It is a no-reply address. To reply to posts, you have to use the big blue Post a Reply button in that message, which should open its link in your default browser, leading you straight to this thread.

Try changing to the Sent folder on the Local Folders account instead and see if they get saved there.

The sent folder on local folders has two files, but I've never activated the local files. I'm not sure what to do. Again, ppmaslow@runbox.com even though the sent folder is activated nothing is saved.

Stans, you have been a wonderful help. The only problem right now is that one file that the sent folder doesn't work. I'm not sure how it can be activated.

Hi, I still can't activate the sent folder for the one file. Any suggestions would be appreciated. Pat

Thank you so much for a day's efforts to restore my send functions. Can you help me reactivate my sent folder? I'll check in tomorrow, 10/30/21 Sunday. Thank you Stans

Whoops, today is the 30th, and a Saturday. Thank you again for a long day of patience and help with a novice. I can send and receive, though that one folder for sent emails doesn't work. Any suggestions are appreciated. So much was accomplished yesterday, and I'm grateful.

Let's see if manually saving to the Sent folder works. In your Inbox, select any random message, right-click on it, select Copy To > affected account > Sent. What is the outcome?

Yes, it worked. I copied an email and referred it to the sent folder. I sent this message to you but received an error message. I'll send again in the hope that it reaches you. Thank you. What should I do now?

Try sending a test message and see if it's copied to the Sent folder. Meanwhile, I'll look it up and see if there is a known solution.

I've found something. Open Account Settings > Copies & Folders just like before. Select the option labelled Other, then in the field right next to it, point it to the account's Sent folder.

I tried that and now I can't send from that file. I received the same message that it doesn't recognize the server. I'll try the other files and get back to you.

This is the message I received from ppmaslow@runbox.com Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) SMTP.runbox.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

The other two accounts work. I'm wondering if it would make sense to delete the file that I now can't send.

This is the message I received from ppmaslow@runbox.com Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) SMTP.runbox.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I don't think the password you provided for that account is correct. You have to verify that you can actually use that password to log in to your account via webmail. Deleting the account and re-adding it won't do you any good if the password you're supplying doesn't work.