Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashing 10.15.7

  • 23 uphendule
  • 1 inale nkinga
  • 64 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen.

Model Name: Mac mini

 Model Identifier:	Macmini6,2
 Processor Name:	Quad-Core Intel Core i7
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	4
 L2 Cache (per Core):	256 KB
 L3 Cache:	6 MB
 Hyper-Threading Technology:	Enabled
 Memory:	16 GB
 Boot ROM Version:	424.0.0.0.0
 SMC Version (system):	2.8f0
Frequent crashes. I've run Onyx. Reset extensions. Reinstalled firefox. I've been using google maps frequently, so I switched to safari and that crashed too. Trying chrome now -- no problem yet. I'm wondering if GPU is at fault. I've ramped up cooling based on GPU. Still crashing. Tried holding down D and option D to test ram but I just get a command line on a non-responsive screen. Model Name: Mac mini Model Identifier: Macmini6,2 Processor Name: Quad-Core Intel Core i7 Processor Speed: 2.6 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Hyper-Threading Technology: Enabled Memory: 16 GB Boot ROM Version: 424.0.0.0.0 SMC Version (system): 2.8f0

All Replies (3)

more options

Did you check out the last link I posted?

more options

Sorry, been very busy, no I haven't. I don't see a link now, can you please send it again. Also, I'm the same version as Afarr83, I'm also 10.15.7. They are unable to send me full version updates anymore, my machine is apparently too old.

more options

FredMcD said

Check out: https://support.mozilla.org/en-US/forums/support-forum-contributors/715375

rsalins said

They are unable to send me full version updates anymore, my machine is apparently too old.

If your system is that old, you might not be able to use the current browser version.

https://www.mozilla.org/en-US/firefox/system-requirements/

https://www.mozilla.org/en-US/firefox/notes/

  1. 1
  2. 2