Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Backup bookmarks won't

  • Akukho zimpendulo
  • 1 inale nkinga
  • 8 views
BernadineAD
BernadineAD
more options

Windows 8.1, newest Firefox

I have instructions I made the last time I backed up my bookmarks: Bookmarks button Show all bookmarks Import and backup Backup pick destination folder, in my case g drive, external hard drive File name box: bookmarks-2021-06-05.json OK But that didn't work. When I went to g/file where it should have been, it wasn't.

Went to the website, tried: Bookmarks button Show all bookmarks Import and backup Export bookmarks to .html pick destination folder, in my case g drive, external hard drive File name box: bookmarks.html OK That didn't work either. Still no file in g/file where it should have been.

Both times I went back: Bookmarks button Show all bookmarks Import and backup Import bookmarks from .html Opened the g/file where it should have been but it was empty.

Bookmarks button Show all bookmarks Import and backup Restore Opened a drop down list of previous saved file but not the current one.

I also tried going through each procedure and saving to the desktop, nothing. and still nothing.

I'm a senior at the edge of my computer ability, it takes a LOT for me to write this up just the way I did it. Please answer in simple English so I can understand.

Windows 8.1, newest Firefox I have instructions I made the last time I backed up my bookmarks: Bookmarks button Show all bookmarks Import and backup Backup pick destination folder, in my case g drive, external hard drive File name box: bookmarks-2021-06-05.json OK But that didn't work. When I went to g/file where it should have been, it wasn't. Went to the website, tried: Bookmarks button Show all bookmarks Import and backup Export bookmarks to .html pick destination folder, in my case g drive, external hard drive File name box: bookmarks.html OK That didn't work either. Still no file in g/file where it should have been. Both times I went back: Bookmarks button Show all bookmarks Import and backup Import bookmarks from .html Opened the g/file where it should have been but it was empty. Bookmarks button Show all bookmarks Import and backup Restore Opened a drop down list of previous saved file but not the current one. I also tried going through each procedure and saving to the desktop, nothing. and still nothing. I'm a senior at the edge of my computer ability, it takes a LOT for me to write this up just the way I did it. Please answer in simple English so I can understand.