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Restoring Thunderbird emails lost in Ransomware attack

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu sfhowes

bn52
bn52
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My Lenovo laptop was recently hacked by Ransomware. Now have new Dell laptop. Since I have Carbonite Cloud backup service, I was able to restore -- onto the new laptop -- all my Word, Excel, Adobe PDF files. Carbonite's Restore File indicates that I have Thunderbird data restored (at This PC - OS(C:) - Users - Cnive - App Data - Local - Thunderbird). I've installed Thunderbird on the new laptop.

I'm 78 years old, not a computer genius, have used Thunderbird and loved it for years. I'd really appreciate any help you can give me to get those emails back again. The business stuff, OK I can live with not having it, can re-create it at a usable level. But the personal stuff, emails with links about music and art, scientific and nature stuff... that would hurt.

Can anyone help? Thanks, appreciate it. And long live Thunderbird!!!

Bruce

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

My Lenovo laptop was recently hacked by Ransomware. Now have new Dell laptop. Since I have Carbonite Cloud backup service, I was able to restore -- onto the new laptop -- all my Word, Excel, Adobe PDF files. Carbonite's Restore File indicates that I have Thunderbird data restored (at This PC - OS(C:) - Users - Cnive - App Data - Local - Thunderbird). I've installed Thunderbird on the new laptop. I'm 78 years old, not a computer genius, have used Thunderbird and loved it for years. I'd really appreciate any help you can give me to get those emails back again. The business stuff, OK I can live with not having it, can re-create it at a usable level. But the personal stuff, emails with links about music and art, scientific and nature stuff... that would hurt. Can anyone help? Thanks, appreciate it. And long live Thunderbird!!! Bruce ''[Personal information removed by moderator. Please read [[Mozilla Support rules and guidelines]], thanks.]''

Okulungisiwe ngu Chris Ilias

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sfhowes
sfhowes
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The content in .../AppData/Local/Thunderbird doesn't contain any useful data - it's mainly cached data. The significant data is in .../AppData/Roaming/Thunderbird, specifically, .../AppData/Local/Thunderbird/Profiles/xxxxxxxx.default is the location of the profile folder. If your backup contains profile folders in the Profiles folder, you might have a chance at recovering old mail.