Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

watching Netflix on Firefox does not work

johanna.czech
johanna.czech
more options

Hello dear community,

I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this

https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct

won't work unfortunately. Does someone have any other idea what to possibly do?

Thanks a lot for your help! -Jo

Hello dear community, I recently switched to a dual boot system and got Ubuntu 20.04.1. If I want to watch Netflix for example I cannot because of DRM settings (at least the pop-up of Firefox says so). Other video and audio content is working fine so far. The guidelines on what to do to solve the problem like this https://support.mozilla.org/en-US/kb/enable-drm?as=u&utm_source=inproduct won't work unfortunately. Does someone have any other idea what to possibly do? Thanks a lot for your help! -Jo

Isisombululo esikhethiwe

Hey,

thanks a lot for your answer! The problem actually wasn't Firefox. I needed to install something on Ubuntu to be able to play .mp4 files and that has solved the issue.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

How about downloading another version to a folder and run it from there. Then test Netflix without signing into your Firefox account.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

johanna.czech
johanna.czech Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Hey,

thanks a lot for your answer! The problem actually wasn't Firefox. I needed to install something on Ubuntu to be able to play .mp4 files and that has solved the issue.