Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

accessing a website, I go through several levels of menus, and then it stalls, and will not land on the next level

  • 1 baphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu FredMcD

leslun7
leslun7
more options

I am trying to change the password of my website. I am at the server site, I go through several levels, I choose the next level which will take me to the "change password" level, and the little symbol just spins, and will not advance to this last level. what is causing this? The browser? the OS? something else?

Thank you for your help!

I am trying to change the password of my website. I am at the server site, I go through several levels, I choose the next level which will take me to the "change password" level, and the little symbol just spins, and will not advance to this last level. what is causing this? The browser? the OS? something else? Thank you for your help!

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop