Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Bookmarks

  • 2 uphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu cor-el

more options

I installed Firefox on my mac a few months ago. Worked a LONG time to save/organize all of my bookmarks. For whatever reason.. was logged off or kicked off of Firefox. When I logged back in-all of my bookmarks were gone. I looked all over the site for help....and after trying one suggestion-thankfully....I was able to have a few of them returned to my sidebar. I am still missing many. I again searched all over the Help section; however, I have been unable to get them restored. If I manually re-enter as many as I can remember-how do I assure this doesn't happen again? And secondly, anyway I can continue to work to re-install the rest of them? I am missing my most recent bookmarks and unfortunately...I cannot recall the sites for the specific articles I wanted to research. If anyone is able to help me, please use simple computer terms/directions as I am not an IT specialist. :) THANK YOU in advance!!!

All Replies (2)

more options

Just to be certain, did you review this article?

Recover lost or missing Bookmarks

Helpful?

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

You may have to restore an older JSON backup manually.

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Helpful?

Buza umbuzo

Kufanele ulogele ukungena ku-akhawunti yakho ukuze uphendule amaphosti. Uyacelwauqale umbuzo omusha, uma ungekabi nayo i-akhawunti namanje.