Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

IGNORE - ALREADY POSTED QUESTION - Firefox Password reset email not in HMTL format

  • Akukho zimpendulo
  • 1 inale nkinga
  • 4 views
more options

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link. I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10. Any ideas how to resolve this issue. Many thanks.

Okulungisiwe ngu fencote