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Thunderbird has stopped working with IMAP account

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  • Igcine ukuphendulwa ngu sfhowes

Tutek
Tutek
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Thunderbird version 68.2.2, Windows x64 1909. From about one week ago Tunderbird has stopped working with my IMAP account at poczta.wp.pl, I didn't touch it config, I cannot even get list IMAP folders to synchronize. This account is working without problem on my mobile device. How could I troubleshoot this?

Thunderbird version 68.2.2, Windows x64 1909. From about one week ago Tunderbird has stopped working with my IMAP account at poczta.wp.pl, I didn't touch it config, I cannot even get list IMAP folders to synchronize. This account is working without problem on my mobile device. How could I troubleshoot this?

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sfhowes
sfhowes
  • Top 10 Contributor
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If nothing changed at the server end, e.g. new settings needed in TB, the first thing to try is run Windows in safe mode, in case some startup program, especially security or AV, updated a week ago and became incompatible with TB. Did you also update to 1909 around the same time?