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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Websites won't open, options won't open after upgrade to Windows 10 32 bit.

  • 3 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu FredMcD

Vlad
Vlad
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Hello everyone, I have upgraded my windows 7 32 bit to windows 10 32 bit. Since the upgrade, Firefox won't load any pages. If I enter a URL and hit enter, nothing happens (tab is white/blank). Also, I can't open Options, nothing happens when I click Options.

I have tried everything: - reinstall of latest version - reset settings to defaults - reinstall an older version (I think I used 60 and 69) - delete Firefox folder in Program Files, delete appdata folders and reinstall Firefox - disabled Firewalls in windows 10


Nothing worked.

Chrome, IE, Edge all work fine.

Help guys! Thank you, Vlad

Hello everyone, I have upgraded my windows 7 32 bit to windows 10 32 bit. Since the upgrade, Firefox won't load any pages. If I enter a URL and hit enter, nothing happens (tab is white/blank). Also, I can't open Options, nothing happens when I click Options. I have tried everything: - reinstall of latest version - reset settings to defaults - reinstall an older version (I think I used 60 and 69) - delete Firefox folder in Program Files, delete appdata folders and reinstall Firefox - disabled Firewalls in windows 10 Nothing worked. Chrome, IE, Edge all work fine. Help guys! Thank you, Vlad

All Replies (3)

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link} ++++++++++++++++++++++++++++++++++++++++++++++ Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select Network.

[56+] Type about:preferences#general<enter> in the address bar. Look for Network. +++++++++++++++++++++ Look for Configure How Firefox Connects and press the Settings button. If you are using a proxy, make sure those settings are correct. If there is no proxy, first try No Proxy. If there is a problem, then try System Proxy.

Vlad
Vlad Umnikazi wombuzo
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Thank you Fred. Tried those, removed firefox.exe from windows firewall and re-added it back. Still didn't work. Then I disabled windows firewall and windows defender antivirus, still didn't work. Here is what EnumProcess is showing (screenshot attached):

antispy process from Microsoft Windows Defender detected

Maybe this is the problem. I could not find an easy way to disable it...

FredMcD
FredMcD
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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia