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Is there any way to remove duplicate devices from sync?

  • 5 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Paul

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Since I have been trying out Firefox Preview more and more duplicate devices have been getting added to my sync and there are currently 9 of them. I have not found a way to remove these devices since they do not show up in the Firefox device management page. The way they seem to have been added is when I have been signed out of sync on Firefox Preview and I have had to sign back in.

Since I have been trying out Firefox Preview more and more duplicate devices have been getting added to my sync and there are currently 9 of them. I have not found a way to remove these devices since they do not show up in the Firefox device management page. The way they seem to have been added is when I have been signed out of sync on Firefox Preview and I have had to sign back in.

All Replies (5)

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Hi

We are still working to make the Firefox Accounts experiance even better in Firefox Preview, but if you are signed into your Firefox Account in either Firefox on a desktop (by going to https://accounts.firefox.com) or Firefox for Android (at about:accounts?action=manage) and select Devices & apps to be able tidy up any duplicate applications.

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Looking at the devices & apps page was the first thing I tried but none of the Firefox Preview devices show up there so I am not able to remove them this way.

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I have looked into this further and have found that Firefox Preview currently displays as "Firefox Sync", something that we hope to improved the clarity of in a future update.

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I have tried removing that before and that also doesn't remove any of the Firefox Preview devices for me

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If you do not mind me asking, what device ID do you have listed? (please feel free to obscure any laptop/phone model ID)