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My firefox crashed and I re-installed it. Now it says one copy of firefox already running and the software does not open

Kuphostiwe

My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software.

I checked and removed all firefox documents and re-installed but the same problem occurs.

My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software. I checked and removed all firefox documents and re-installed but the same problem occurs.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

What's your computer system and Firefox version?

Reboot the computer. Is the problem still there?

What's your computer system and Firefox version? Reboot the computer. Is the problem still there?

Umnikazi wombuzo

Mac OS X Yosemite 10.10.5

Mac OS X Yosemite 10.10.5

Umnikazi wombuzo

rebooted. no help. have attached a screenshot of the error

rebooted. no help. have attached a screenshot of the error
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

From the time you booted up, describe what you did that lead up to the error message.

From the time you booted up, describe what you did that lead up to the error message.
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe
[https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding "Firefox is already running but is not responding" error message - How to fix it]
McCoy
  • Top 10 Contributor
534 izisombululo 5035 izimpendulo
Kuphostiwe
Hello dushyantchopra, Would you please take a look at this : https://www.basezap.com/cant-open-firefox-because-a-copy-of-firefox-is-already-open-mac/ And also : https://apple.stackexchange.com/questions/196771/cant-open-firefox-because-a-copy-of-firefox-is-already-open Does that help ?

Umnikazi wombuzo

I tried this, but could not find firefox running in the activity monitor.

I tried this, but could not find firefox running in the activity monitor.

Umnikazi wombuzo

I re-installed firefox and tried to open it. Got the same error message

I re-installed firefox and tried to open it. Got the same error message
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Did you do a clean install? (Removing all program folders)

Did you do a clean install? (Removing all program folders)

Umnikazi wombuzo

Yup I removed everything

Yup I removed everything