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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is crashing on startup, all I get when it loads is my home page then a whitewashed screen, then just sits there

  • 3 uphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Terryl2

Terryl2
Terryl2
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I have done all troubleshooting info and guides, it does start in safe mode, all add ons work in safe mode, but it does not generate a crash report, I have deleted FF and downloaded several times, ran CCleaner after each deletion.

All re-installs have the same problem.

I have done all troubleshooting info and guides, it does start in safe mode, all add ons work in safe mode, but it does not generate a crash report, I have deleted FF and downloaded several times, ran CCleaner after each deletion. All re-installs have the same problem.

Isisombululo esikhethiwe

hi, that appears to be a problem for users with the ghostery addon and an avast signature update that got released today unfortunately: https://bugzilla.mozilla.org/show_bug.cgi?id=1535589

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

Terryl2
Terryl2 Umnikazi wombuzo
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Here is a screen shot of the problem.

philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

hi, that appears to be a problem for users with the ghostery addon and an avast signature update that got released today unfortunately: https://bugzilla.mozilla.org/show_bug.cgi?id=1535589

Terryl2
Terryl2 Umnikazi wombuzo
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OK I found a way to disable the Ghostery add on, and restarted FireFox, looks to be OK for now, working OK with Avast.

Will report back with any problems, Thanks for the info.