Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

macos saves opened documents to disk

  • 2 uphendule
  • 1 inale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu Mark Foley

more options

I've run into the same problem as this question https://support.mozilla.org/en-US/questions/1161286, but the solution is not working. I am running Firefox 65.0 (64bit) on Mac High Sierra 10.13.6. When I open a link which is a document (e.g. .docx) it does ask me what I want to open it with (MS Word), but it saves the file to the downloads folder. I've set the about:config setting browser.helperApps.deleteTempFileOnExit to true (verified, exited restarted Firefox), but all this does is set the file created in downloads to read-only:

-r--------@ 1 mpress 10000 13073 Feb 5 18:22 Notice of termination.docx

It still creates the file.

Is there a way to fix this behavior?

I've run into the same problem as this question https://support.mozilla.org/en-US/questions/1161286, but the solution is not working. I am running Firefox 65.0 (64bit) on Mac High Sierra 10.13.6. When I open a link which is a document (e.g. .docx) it does ask me what I want to open it with (MS Word), but it saves the file to the downloads folder. I've set the about:config setting browser.helperApps.deleteTempFileOnExit to true (verified, exited restarted Firefox), but all this does is set the file created in downloads to read-only: -r--------@ 1 mpress 10000 13073 Feb 5 18:22 Notice of termination.docx It still creates the file. Is there a way to fix this behavior?

All Replies (2)

more options

What version of Office do you have installed? And did you verify it was a Office extension not something name changed to .docx?

Okulungisiwe ngu WestEnd

more options

I am using a very recent installation of Office 365 Personal. I don't think it's an Office thing. The same thing happens with LibreOffice. I'm thinking this is simply a bug. Setting browser.helperApps.deleteTempFileOnExit to 'true' does NOT delete the file on exit. Rather, it creates the file in the designated download folder as read-only, which actually makes the problem a bit worse since it's more of an effort to use or delete the file.

If there is no fix that you (or others) know about, I'll post a bug report.