Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Logins sync, but bookmarks don't

  • 2 uphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu Paul

more options

I set up a new Android phone (both old and new phones are on Oreo, both have Firefox 63.0.2). When I log in to my Firefox account on the new device, my logins sync, but my bookmarks don't :-(((

I have one folder in my bookmarks; the folder does show up on the new device, but none of it's contents . . . and none of my "top level" bookmarks. I have less than 50 bookmarks total.

Any suggestions are welcom!

I set up a new Android phone (both old and new phones are on Oreo, both have Firefox 63.0.2). When I log in to my Firefox account on the new device, my logins sync, but my bookmarks don't :-((( I have one folder in my bookmarks; the folder does show up on the new device, but none of it's contents . . . and none of my "top level" bookmarks. I have less than 50 bookmarks total. Any suggestions are welcom!

Isisombululo esikhethiwe

Hi Dan

Thank you for the update. We continue to work to improve Firefox Sync and hopefully there will be some changes coming in an update in the new year.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Actually, this did work . . . but it took about 1.5 hours for my new device to decide that there were new bookmarks and retrieve them.

It would be a HUGE improvement if there was some way to see the data available in the sync service (maybe just a note in the profile: "Saved 61 bookmarks, 122 logins and 3 tabs" ?).

Dan

more options

Isisombululo Esikhethiwe

Hi Dan

Thank you for the update. We continue to work to improve Firefox Sync and hopefully there will be some changes coming in an update in the new year.