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Firefox crashes always to start in windows 8

Kuphostiwe

ID del fallo: bp-9ab29f2b-40ad-43c1-b925-dd0330181026

ID del fallo: bp-9ab29f2b-40ad-43c1-b925-dd0330181026

Isisombululo esikhethiwe

hi, similar as in https://support.mozilla.org/en-US/questions/1238391 it appears to be a problem related to the old amd cpu on the affected system.

a workaround might be to switch to the 32-bit version of firefox: https://www.mozilla.org/firefox/all/

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Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

Eminye Imininingwane

philipp
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Kuphostiwe

Isisombululo Esikhethiwe

hi, similar as in https://support.mozilla.org/en-US/questions/1238391 it appears to be a problem related to the old amd cpu on the affected system.

a workaround might be to switch to the 32-bit version of firefox: https://www.mozilla.org/firefox/all/

hi, similar as in https://support.mozilla.org/en-US/questions/1238391 it appears to be a problem related to the old amd cpu on the affected system. a workaround might be to switch to the 32-bit version of firefox: https://www.mozilla.org/firefox/all/

Umnikazi wombuzo

Thanks a lot. I deleted old 64 bits firefox and reinstall 32 bits version. Everything is ok now.

Thanks a lot. I deleted old 64 bits firefox and reinstall 32 bits version. Everything is ok now.