Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have thunderbird for email, asked for password, I put it in, does not accept. How can I go in and change the password so I can access my email account

  • 1 baphendule
  • 2 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu user01229325

gceis
gceis
more options

I have had my email set up with Thunderbird for several years. I tried to get into my email and it requested my password, when I put it in it stated it was incorrect. I tried other passwords that I thought it could be, and nothing. How can i go into the account and reset my password? Or do I I have to redo the whole thing with my email/password? Will I lose all my information from the "old" email to the new one?

I have had my email set up with Thunderbird for several years. I tried to get into my email and it requested my password, when I put it in it stated it was incorrect. I tried other passwords that I thought it could be, and nothing. How can i go into the account and reset my password? Or do I I have to redo the whole thing with my email/password? Will I lose all my information from the "old" email to the new one?

All Replies (1)

user01229325
user01229325
more options

Your "account" is with your email provider. The password is for your email account with that provider. You change the email password with your provider. Go to your providers webmail site and look for a link to reset or change your password. Make sure your can log into you email at the webmail site with your username and password. If that same username and password fails when using Thunderbird you have a different problem causing the password error.