Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why do I need master password every time I open Firefox?

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

more options

Been using Firefox for years. All of a sudden (61.0.2) I am required to enter my password every time I want to get on the Internet. Why? This keeps up, I'll use a different default browser!

Been using Firefox for years. All of a sudden (61.0.2) I am required to enter my password every time I want to get on the Internet. Why? This keeps up, I'll use a different default browser!

All Replies (1)

more options

This can happen if you are using Sync. The credentials (email and password) of the Firefox account used for Sync are stored in the Password Manager and you need to enter the master password to make it possible to connect to the Sync account. You can check the "Options/Preferences -> Firefox Account" tab or the "3-bar" Firefox menu button drop-down list to see if you use Sync.

Otherwise you may have set a startup page for which you have saved a password.