Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I did the fix you suggested my address book was deleted. I don't have any of my email addresses. How can I get my address book back?

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Matt

Judynoack
Judynoack
more options

I was having problems with my emails freezing up and not downloading, etc. so I did the fix you suggested which involved deleting the program and reinstalling. Now I don't have my address book and no email addresses. help.

I was having problems with my emails freezing up and not downloading, etc. so I did the fix you suggested which involved deleting the program and reinstalling. Now I don't have my address book and no email addresses. help.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

as this is the only question you have ever asked in this forum, perhaps you could explain what you actually did. I have no idea what "fix" you used to fix what problem.