HI, the crashing is happening in your Video Card Drivers as there are errors. Please update or reinstall them : adapterDescription: Intel(R) HD Graphics 3000 driverDate: 2-22-2013 https://www.intel.com/content/www/us/en/support/detect.html

Google Maps is very video intensive and with the amount of errors you are having issues that is the reason.

Please also go here Options --> General --> Performance and turn off Video Card Acceleration. Note : you will have to untick the box that says : Use Recommended Performance Settings to see Hardware Acceleration.

Please let us know if this solved your issue or if need further assistance.

hi

I updated the driver like you suggested as well as checked about hardware acc - which was already set correctly. Re-tested and it still crashed. Any other suggestions?

Hi, just to be sure you removed the check mark from Hardware Acceleration is that correct ?

It was not checked so I did not have to uncheck it.

Please run System File Checker tool https://support.microsoft.com/en-ca/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

now it is even worse - crashing just going to other websites

https://www.sfchronicle.com/bayarea/article/Judge-Persky-losing-in-bid-to-avoid-recall-12970799.php

https://www.mercurynews.com/2018/06/05/early-votes-brock-turner-judge-likely-to-be-booted-out-for-sentence-in-sexual-assault-case/

https://login.yahoo.com/

Report ID Date Submitted bp-14baaaf6-8b62-46fe-af7d-f987b1180604 6/4/2018 4:05 PM bp-97adc6aa-6d47-463c-85dc-bb3a50180603 6/3/2018 1:10 PM bp-b6161eb0-8cbb-42f6-bce7-0bf331180603 6/3/2018 1:10 PM bp-84a19d0a-8899-4bb3-9b71-428df0180603 6/3/2018 1:01 PM

Should I just remove firefox altogether and reload?

aquestion1 said

It was not checked so I did not have to uncheck it.

Try to check it, who knows.