Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I keep getting a black diamond with a question mark in it at the end of my e-mail sentances. How do I fix this?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Zenos

more options

Why do I get a black diamond with a question mark at the end of my e-mail messages? Is there a way to remove / fix this? Thank you.

Why do I get a black diamond with a question mark at the end of my e-mail messages? Is there a way to remove / fix this? Thank you.

All Replies (1)

more options

Who is your email provider? Is Yahoo involved?

The black diamond indicates that you're generating a character that your font doesn't know.

So, what font do you use? What encoding do you use?

You might be composing using Unicode but with a non-Unicode font.

Having said that, I'm at a loss as to why users get this odd thing happening, notably at the ends of sentences where some users like to use two spaces. Two spaces are two spaces, and are perfectly straightforward, so why something that is not a space is creeping in is something of a mystery.