I am getting quite often the site says the program is not responding. I click on the red X and it says do you want to wait? It happens a lot even now when I
When I was trying to contact you it happened again. I get half way thru something and Firefox closes and I have to star over again. I don't know what I am doing wrong because I have been with Firefox for years and never had a problem Thanks, John Nelligan
Isisombululo esikhethiwe
Please explain the problem in detail. What happens? Error messages?
If the browser crashed; In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (1)
Isisombululo Esikhethiwe
Please explain the problem in detail. What happens? Error messages?
If the browser crashed; In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support