Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Hi, It's kind of hard for me to explain my exact problem because there are a variety of symptoms which show up in all kinds of circumstances.

Basically I usually have a lot of Firefox windows and tabs open, with things like Facebook, flash games (Kongregate), Youtube etc. When I start Firefox everything works fine. After a while things start to slow down. After some more time tabs become unresponsive, don't refresh graphically (that is, if I scroll down, I get ghosts of how the screen appeared before scrolling), sometimes the whole screen becomes black or white.

After some more time either Firefox crashes, or has become so unresponsive that I have to shut the whole thing down. Then I restart it and everything works fine... Until the next time.

Here are a few recent crash reports that might help shed some light on the problem:

https://crash-stats.mozilla.com/report/index/6d6bb1de-4ee0-4dcc-a450-b56db0170524

https://crash-stats.mozilla.com/report/index/4de6ad7a-0f18-4d6b-b596-1b6b00170524

https://crash-stats.mozilla.com/report/index/c5adcbe9-f914-4388-9bca-ec2260170524

I'll appreciate any help.

Thanks.

Hi, It's kind of hard for me to explain my exact problem because there are a variety of symptoms which show up in all kinds of circumstances. Basically I usually have a lot of Firefox windows and tabs open, with things like Facebook, flash games (Kongregate), Youtube etc. When I start Firefox everything works fine. After a while things start to slow down. After some more time tabs become unresponsive, don't refresh graphically (that is, if I scroll down, I get ghosts of how the screen appeared before scrolling), sometimes the whole screen becomes black or white. After some more time either Firefox crashes, or has become so unresponsive that I have to shut the whole thing down. Then I restart it and everything works fine... Until the next time. Here are a few recent crash reports that might help shed some light on the problem: https://crash-stats.mozilla.com/report/index/6d6bb1de-4ee0-4dcc-a450-b56db0170524 https://crash-stats.mozilla.com/report/index/4de6ad7a-0f18-4d6b-b596-1b6b00170524 https://crash-stats.mozilla.com/report/index/c5adcbe9-f914-4388-9bca-ec2260170524 I'll appreciate any help. Thanks.

Okulungisiwe ngu Holy-Fire

All Replies (1)

more options

bp-6d6bb1de-4ee0-4dcc-a450-b56db0170524 bp-4de6ad7a-0f18-4d6b-b596-1b6b00170524 bp-c5adcbe9-f914-4388-9bca-ec2260170524

Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 16 related bug reports

nvd3dum.dll = NVIDIA Windows Vista WDDM driver ++++++++++++++++++++++++++++++++++++++ I called for more help.

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration