Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

A new upgrade was just auto installed. Occasionally the web browser screen goes blank. You have a bug!!

  • 4 uphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

more options

This only started failing with the latest upgrade (53.0) I just installed. The only way to get my screen back is to restart my computer.

This only started failing with the latest upgrade (53.0) I just installed. The only way to get my screen back is to restart my computer.

Isisombululo esikhethiwe

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/

https://www.mozilla.org/en-US/firefox/organizations/notes/

https://www.mozilla.org/en-US/firefox/organizations/system-requirements/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

more options

Is it the computer screen, or just the Firefox window?

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

The screen goes completely dark and blank. How can I install the previously working version of Firefox?

more options

The screen goes completely dark and blank. How can I install the previously working version of Firefox?

more options

Isisombululo Esikhethiwe

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release https://www.mozilla.org/en-US/firefox/organizations/

https://www.mozilla.org/en-US/firefox/organizations/notes/

https://www.mozilla.org/en-US/firefox/organizations/system-requirements/