"Bad news: This tab has crashed"
I've been receiving this message off and on for the past couple of months. It was annoying, but it always restored just fine. Now this message appears as soon as I start the browser, and I can't load any pages. So far I have restarted my computer, did full updates (including drivers) and restarted my computer, started firefox in safe mode, checked all my plugins, etc. Can't figure out what's causing it and no solutions I've tried have worked. Ideas?
All Replies (5)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
The crash report is several pages of data. We need the report numbers to see the whole report.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
bp-d06950c0-f27e-4da9-87c6-528aa2170125 bp-80de9e24-3694-4703-8dbe-4ac232170125 bp-d8564c0c-fd5a-4815-a14d-da9cb2170125 bp-a791c5ce-16ff-4847-9ae1-54ae32170125 bp-4cbf7613-25d1-4cbb-a9f3-f76d72170125
Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.
cor-el said
Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.
Tried it, same error message appears.
please try to disable emet and see if the problems continue...