Problem Event Name:	BEX
 Application Name:	FlashPlayerPlugin_24_0_0_186.exe
 Application Version:	24.0.0.186
 Application Timestamp:	584c8ab5
 Fault Module Name:	StackHash_27eb
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	619d92cd
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	2057
 Additional Information 1:	27eb
 Additional Information 2:	27eb358fe674a6f15dafe56d42bb9bf3
 Additional Information 3:	2f06
 Additional Information 4:	2f06c18113e6d7c00e6b91fa1fde84b6

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

 C:\Windows\system32\en-US\erofflps.txt

my operating system is windows 7 32bit flashplayer was working before but when i refreshed firefox each time i loaded a video on any website it doesnt load and shows error saying adobe flash player has stoped working the problem is same even after reloading and redownloading firefox even when i install older versions of flash player my current version is 24.0 r0 also the following are the problems when i click description on the popup error message Problem signature: Problem Event Name: BEX Application Name: FlashPlayerPlugin_24_0_0_186.exe Application Version: 24.0.0.186 Application Timestamp: 584c8ab5 Fault Module Name: StackHash_27eb Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 619d92cd Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Additional Information 1: 27eb Additional Information 2: 27eb358fe674a6f15dafe56d42bb9bf3 Additional Information 3: 2f06 Additional Information 4: 2f06c18113e6d7c00e6b91fa1fde84b6 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt