Mozilla crashes on start, even safe mode
It happened after Mozilla update. I've tried to make new install without erasing profile. It did not help.
Crash ID: bp-0d04ac9e-c458-4007-bfa1-51ec92161205 Crash ID: bp-2da98071-8afe-4701-a3d2-6ebd82161205 Crash ID: bp-3af33859-2e9c-48cb-bef8-2af492161205
All Replies (4)
I've deleted Mozilla, directories "AppData\Roaming\Mozilla\" and "AppData\Local\Mozilla\", directories in "Program Files", keys "Mozilla" in registry. And have install a new one Mozilla. It crashes))
I've saw. that Mozilla crashes on "dpnhx32.dll". I've found it in c:\Windows\SysWOW64\. I've renamed it for "dpnhx32.dll2", and Mozilla started. Anybody knows what is this file is?
Google, Bing: No results found for dpnhx32.dll.
bp-0d04ac9e-c458-4007-bfa1-51ec92161205
Signature: dpnhx32.dll@0x25d99
Filename - Debug Identifier - Debug Filename dpnhx32.dll - 7974544383964868B03C04A8A8BA4E6E1 - inject.pdb
You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.