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Ad Blocker no longer working no malware on system

  • 16 uphendule
  • 1 inale nkinga
  • 203 views
  • Igcine ukuphendulwa ngu neilbowls

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I have tried adblocker and adblocker ultimate, neither stop the pop ups or ads anymore. Has anyone got any ideas how i can resolve the problems please, Forum and help pages here don't seem to have anything to offer and neither does Firefox, they seem keen to pass the buck even though it started after the latest Firefox update

Isisombululo esikhethiwe

neilbowls said

As soon as I can get to reload Firefox and Adblocker I will let you know, Busy on a course here so not able to reload just now. Thanks for all your assistance

Take all the time you need   (and you're quite welcome   ! ).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (16)

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https://addons.mozilla.org/en-US/firefox/addon/adblocker-ultimate/

We have had a few reports about that add-on not working in Firefox 50 or the toolbar button not appearing. Might be related to their 11/16 update of Version 2.24 and not necessarily Firefox 50. But whatever, they'll need to fix it.

You can report is your self to their "Support Site" as listed in that AMO page. https://adblockultimate.net/contact.html

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sorry for the dealy in replying. Adblocker and adblocker ultimate still not stopping all of them but a few are stopped. I reported it but still no response

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Tried both of these with some success, however lots of previously blocked pop ups are xtill arriving. I have run malwarebytes and it found nothing.

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Just sent AdBlock (Ultimate)   an email   (keeping my fingers crossed)

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Surprise:   just got an email from them, and I'll copy and paste it here:


"Hello

The bug was fixed as of the latest version 2.25, it should be automatically updated by Firefox.

Best regards Adrian"


Can you check this   ?

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sorry cannot try anything no link visible still seems the same when running firefox

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neilbowls said

sorry cannot try anything no link visible still seems the same when running firefox

I'm not sure what you mean by   'no link visible'   (?) Could it be that the icon is missing on the toolbar   ? In that case, would you go to the 3-bar menu > Add-ons > click on AdBlock and then on 'Options' and make sure you   check   'Show on toolbar'

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Icon showing but still the same things appearing, previously they were stopped, Checked Firefox is latest update and adblock is 2.25, maybe I should just wait and see what happens, not sure what else i can do.

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When you say :   "Still the same things appearing"   -   what exactly do you mean   ?

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Ads that used to be blocked are back

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I just sent them another email   ....... Don't know if and when we'll hear from them;   we are of course dealing with different time zones and office hours. But in the mean time:   maybe you could try again from time to time,   just to see if maybe things have changed for the better.

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.... and I'm back:   just got a reply to my email, which I will copy and paste here again:


"Hello

We can't replicate the issue. Do you happen to know which websites are affected?

Thanks Adrian "


Well:   can you tell us which websites are affected   ?

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As soon as I can get to reload Firefox and Adblocker I will let you know, Busy on a course here so not able to reload just now. Thanks for all your assistance

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Isisombululo Esikhethiwe

neilbowls said

As soon as I can get to reload Firefox and Adblocker I will let you know, Busy on a course here so not able to reload just now. Thanks for all your assistance

Take all the time you need   (and you're quite welcome   ! ).

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Reinstalled Firefox and AdBlocker, firefox message updating settings. So far all working fine now. Thanks for all your help, best regards Neil