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netflix won't work

Kuphostiwe

Got a new macbook. Updated Firefox to the latest version: 47.0 (I think this is a beta version. I was using beta on my old computer but it was really old and stopped at ff16). Now netflix won't load completely and the parts that load won't play.

Got a new macbook. Updated Firefox to the latest version: 47.0 (I think this is a beta version. I was using beta on my old computer but it was really old and stopped at ff16). Now netflix won't load completely and the parts that load won't play.

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Provides information about the default web browser
  • DivX Plus Web Player version 2.2.0.55
  • DivX VOD Helper Plug-in
  • Facebook Video Calling by Skype
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Shockwave Flash 10.3 r183
  • 5.1.10411.0
  • iPhoto6

Isisebenziso

  • Firefox 47.0
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/47.0/Darwin/en-US/

Izandiso

  • ColorfulTabs 30.0.4 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Facebook Disconnect 2.1.3.1-signed.1-signed (facebook@disconnect.me)
  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Adblock Plus 2.4.1-signed ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (Akusebenzi)
  • Add-on Compatibility Reporter 2.0.1-signed.1-signed (compatibility@addons.mozilla.org) (Akusebenzi)
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3}) (Akusebenzi)
  • Blur (Formerly DoNotTrackMe) 4.5.1334.1-signed (donottrackplus@abine.com) (Akusebenzi)
  • CSS Usage 0.3.4.1-signed.1-signed (csscoverage@spaghetticoder.org) (Akusebenzi)
  • DivX Plus Web Player HTML5 <video> 2.1.2.145 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Akusebenzi)
  • Download YouTube Videos as MP4 1.7.31.1-signed ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060}) (Akusebenzi)
  • DownloadHelper 4.9.24.1-signed ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Akusebenzi)
  • FastestFox 5.2.1.1-signed.1-signed (smarterwiki@wikiatic.com) (Akusebenzi)
  • Firebug 1.10.6.1-signed (firebug@software.joehewitt.com) (Akusebenzi)
  • Ghostery 2.9.6.1-signed (firefox@ghostery.com) (Akusebenzi)
  • Keychain Services Integration 1.1.6.1-signed.1-signed (macos-keychain@fitzell.ca) (Akusebenzi)
  • Long URL Please 0.5.1.1-signed.1-signed (longurlplease@darragh.curran) (Akusebenzi)
  • Open With Photoshop 46.0 ({f3f219f9-cbce-467e-b8fe-6e076d29665c}) (Akusebenzi)
  • Save Session 1.3.1.6.1-signed.1-signed (savesession@noasobi.net) (Akusebenzi)
  • Test Pilot 1.2.3 (testpilot@labs.mozilla.com) (Akusebenzi)
  • Wiktionary and Google Translate 7.5 (googledictionary@toptip.ca) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

  • adapterDescription:
  • adapterDeviceID: 0x0166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha
FredMcD
  • Top 10 Contributor
4257 izisombululo 59604 izimpendulo
Kuphostiwe

Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 21.0.0.242 Flash Player (Linux) Version 11.2.202.621

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Security Issue: Update your Flash Player '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version: 21.0.0.242''' Flash Player (Linux) '''Version 11.2.202.621''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Umnikazi wombuzo

I've updated both Flash and Silverlight to the latest version. I'm using the latest El Capitan on mac.

I've updated both Flash and Silverlight to the latest version. I'm using the latest El Capitan on mac.
FredMcD
  • Top 10 Contributor
4257 izisombululo 59604 izimpendulo
Kuphostiwe

Did the problem start with the beta version? Have you tried v46.0.1? Download Firefox For All languages And Systems {web link}

Did the problem start with the beta version? Have you tried v46.0.1? [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link}

Impendulo Ewusizo

I assume the problem is with the beta version. That's what netflix tech support said as well. I've never had 46. The last version I used was 16 as that was the highest my ancient system would support. Netflix stopped working on 16 ages ago. There are no issues running it on either Chrome or Safari.

I assume the problem is with the beta version. That's what netflix tech support said as well. I've never had 46. The last version I used was 16 as that was the highest my ancient system would support. Netflix stopped working on 16 ages ago. There are no issues running it on either Chrome or Safari.
FredMcD
  • Top 10 Contributor
4257 izisombululo 59604 izimpendulo
Kuphostiwe
What is your current system? https://www.mozilla.org/en-US/firefox/system-requirements/ https://www.mozilla.org/en-US/firefox/notes/ [http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Version For All languages And Systems] '''[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]''' {web link}

Umnikazi wombuzo

Sorry, maybe I posted this in the wrong place. I'm not trying to find a different version of firefox, I just wanted to make sure that 1) the problem was the release and not me and 2) that developers were aware of the problem.

Sorry, maybe I posted this in the wrong place. I'm not trying to find a different version of firefox, I just wanted to make sure that 1) the problem was the release and not me and 2) that developers were aware of the problem.
FredMcD
  • Top 10 Contributor
4257 izisombululo 59604 izimpendulo
Kuphostiwe

nerdette42 said

wanted to make sure that 1) the problem was the release and not me

We can't answer that until the problem goes away.

''nerdette42 [[#answer-884655|said]]'' <blockquote> wanted to make sure that 1) the problem was the release and not me </blockquote> We can't answer that until the problem goes away.